We will be open for regular business hours, including Saturdays, starting June 1st.
We miss you all, and we wish we could permit you to enter the lobby, but our building is small so we will be continuing our Patients Only Policy at this time. While we can safely treat your pets, we do not have the ability to offer clients a safe social distance inside the hospital. Our exam rooms are small and confined, putting both you and our team members at risk (even with masks) and the waiting rooms are not spacious enough to accommodate six feet of distance between multiple clients or between you and our team.
All medication and food pick-ups, as well as dropping off fecal and urine samples, also will be conducted via our Curbside Service. You must be wearing a mask in order for us to approach your vehicle.
Please plan to get your pet out of your vehicle for us. Our team members are not permitted to crawl into or lean into your vehicle.
1. When you arrive for an appointment, call us from the parking lot to check-in. We have added numbered parking spaces on both sides of our lot with No Parking signs between them for social distancing purposes. When you call to check in, tell us the number of your parking space and the phone number from which you are calling so that we can contact you once your pet is inside. (There’s a sign on the building with our number.) If you do not have a mobile phone, knock on the window or door and then step back. Someone will respond. Please do not stand on the sidewalk that our team uses to come in and out of the building.
PLEASE KEEP YOUR PHONE ON AND DO NOT MAKE OTHER CALLS SO THAT YOU ARE AVAILABLE WHEN WE CALL.
2. For annual wellness and medical appointments, a technician will call you after check-in to review any pre-visit information and concerns, medications and your observations on your pet’s activity and behavior at home. We encourage you to send along written notes and/or questions that you can send along with your pet.
3. A team member will come out to bring in your pet for the appointment. You must be wearing a mask before we can approach, and you must get your pet out of the car so that we do not have to lean into the interior of your vehicle.
4. After the appointment, the doctor will call to discuss the exam, any needed diagnostics, and a treatment plan. Then you will be transferred to the front desk to complete your invoice before your pet, your notes and any medications are delivered to you.
The first animal in the U.S. to be diagnosed with COVID-19 was a tiger at the Bronx Zoo on April 5, 2020. Since then, a very few cats and dogs have been diagnosed with the virus that causes COVID-19, mostly after close contact with an infected human. The risk of the virus spreading from animals to humans is currently considered to be low, although there is limited information available.
DO NOT ABANDON OR GIVE AWAY YOUR PET! There’s still a lot of research to be done, but so far, we believe that your indoor pet is no threat to you. Both the CDC and the World Health Organization have found no evidence that your domestic pets can give you Covid-19. You, however, could infect your pet if you are carrying the virus, since the infection appears to be transferring FROM humans TO pets, and in rare cases, pet-to-pet.
So what should you do? Here are recommendations from the CDC:
If anyone in your household becomes sick or tests positive, isolate that person from pets and other humans in the household.
If you can keep your outdoor/indoor cat inside, you should. Remember, pet-to-pet transmission may be possible, so if your cat goes outside, it could be at risk.
Here are some links for additional information about COVID-19, as it relates to your pets.